Shipping is complimentary for all orders and you have the option to upgrade to expedited shipping.
Shipping to the UK & Europe
- FREE Standard Shipping (2-5 Working Days)
Your order will be shipped from our UK warehouse within 1 working day. Estimated shipping times within the UK are between 2 to 5 working days. Please note that these are estimates only and actual delivery times may vary depending on period of year and stock availability.
- Expedited Shipping (1-2 Working Days) - £3.99 Optional Upgrade
Your order will be shipped from our UK warehouse within 1 working day. Estimated shipping times within the UK are between 1 to 2 working days. Please note that these are estimates only and actual delivery times may vary depending on seasonality and stock availability.
If your purchase isn't quite right you have 60 days from the date you received your order to start a return.
Items must be returned to us unused with all labels still attached and within undamaged, original packaging with all items included. Returns that do not meet our policy may be partially refunded up to 50% of the item value.
All items are quality controlled and checked for any faults before they are dispatched to customers.
Goods are classified as defective if they are received damaged or develop an operating fault within 30 days. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. If your item is faulty when you receive it, you can return it for a refund. Simply request a return through your BKHOUTLET.COM account and send the faulty goods back to us within 30 days of receiving your order.
If there are any issues whilst starting a return, please contact firstname.lastname@example.org
Receiving a Refund
Refund will be credited to the original payment method used at the time of purchase. You are responsible for any return shipping costs unless the product is faulty in which case we will be reimburse all shipping costs up to a reasonable level.
Please note that refunds can take up to 3-5 working days to show on your account due to varying processing times between payment providers.
Your item(s) should be sent back to us within 60 days. Returns outside of these time frames may only be accepted at the discretion of BKHOUTLET.COM and may only be refunded as store credit.